text.skipToContent text.skipToNavigation

Delivery and despatch

Flexible. Fast. Free.

We deliver climate-neutral and free of charge within Germany using the appointed transport service provider GLS (www.gls-group.eu) or ann alternative shipping company.

Delivery tracking
Where is my package?

The GLS delivery tracking feature allows you to track the location of your package in real time, and to determine when it will arrive.

Use the Tracking Link in your despatch confirmation or visit the GLS website for information concerning the delivery status by entering your delivery number from the despatch confirmation.

Delivery via an alternative shipping company

Some of our products are shipped separately via our shipping partner DPD. These products are marked accordingly on the product detail page and in the shopping cart. You will receive a separate shipping confirmation as soon as the goods have left our warehouse. Unfortunately, the made-to-measure package and tracking services cannot be offered for these items.

Orders over 30 kilograms will be shipped by freight carrier. You will receive a separate shipping confirmation as soon as the goods have left our warehouse. This shipping confirmation includes a tracking link.

Unfortunately it is not possible to ship to a DHL PO box, if the order contains articles which are dispatched via an alternative shipping company.