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Sortimo Key Account: From delivery to registration

Key account management is more than just managing major customers. An overview about all tasks

Fleet business at Sortimo – all-round service from the system provider

Not just one kind of customer

The concept of key account customers is very broad. First and foremost, service fleets come to mind. One example is the expansion of the fleet for thyssenkrupp, which we successfully converted again this year. Service fleets have a significantly large share in the key account business, but other sub-sectors from other industries and divisions of the key account business are by no means to be neglected.

These include, for example, special installations for mainline vehicles, industrial fleets, leasing companies and international fleets. The latter are looked after by our Global Accounts Team, whose trust is enjoyed by a large number of well-known customers.


These special installations enable us to adapt our shelving systems precisely to the wishes and needs of our customers.
The motto here is: there’s no such thing as can’t be done!
This includes a customised adaptation of our SR5, Globelyst4 and, especially for the CEP sector, our FR5 van racking system.

In addition to the in-vehicle equipment, other components that also have to be taken into account in the configuration are becoming increasingly important.

As you can see, the ideas and possibilities are almost limitless.

Safety first

Here, the safety aspect continues to be the top priority. The challenge is to combine the protection of the load and the driver with the benefit for the customer. Only in this way can the customer sustainably increase his productivity.

So that Sortimo customers can confidently focus on their core business, we coordinate many other topics than just the in-vehicle equipment in the first step. This goes hand in hand with our full-service solutions.

Our full-service solution includes the following areas:

  • Vehicle delivery incl. acceptance protocol
  • Individual test drive of the sample vehicle
  • Installation of a van racking system tailored to individual needs
  • Electrical conversions according to individual application requirements
  • Vehicle decals, so that the vehicle up to the entire fleet becomes the ideal advertising medium
  • Applying for registration to avoid unnecessary vehicle idle time
  • Vehicle delivery by trailer or on own axle incl. fuel and washing service

Centred competence: Fleet Assessment for better fleet efficiency

At our Mobility Competence Centre in Zusmarshausen, it is possible to have the fleet expanded flexibly and reliably. You benefit from the fact that all the departments and contact persons you need are available on site. Whether it is design, marketing, logistics or production, everything is under one roof. This makes it possible for us to act quickly and professionally. However, the most important thing is to have a contact person who can offer everything from a single source.

The global approach is also an absolutely unique selling point here: fleet customers worldwide are supplied by Sortimo with standardised solutions optimised to their needs. No other manufacturer has the capacity, experience and expansion space in this sector. Customers experience a holistic consulting approach at Sortimo, which above all focuses on downsizing and CO2 reduction of light commercial vehicles. This is because solutions that utilise the load space right down to the last corner offer the possibility of downsizing fleets to the next smaller commercial vehicle size – of course with the same load volume.

To this end, the approach is for key account managers to analyse the fleet, its transport routes and material requirements, and to work with fleet managers to create a new concept for the interior design of the load compartment. Sortimo’s product range offers sufficient possibilities to meet the needs. For the companies, downsizing means a significant reduction in acquisition or leasing costs and a reduction in TCM – Total Cost of Mobility.

Sortimo: Largest Fleet Conversion Centre in Europe

Sortimo International GmbH has built the largest service fleet conversion centre in Europe with a new building on the Zusmarshausen factory premises. On more than 5,000 m² there are now more than 50 conversion spaces available for fleet vehicles.

The new Fleet Conversion Centre is directly connected to Sortimo’s logistics and production, which guarantees a flexible and CO2-neutral material supply. Directly adjacent to the new building approx. 1,400 fenced parking spaces have been created which are well illuminated and monitored for CCTV. These are located on the A8 with direct truck access so that logistics can run efficiently 18 hours a day.

With us as a load securing professional, you not only receive innovative and high-quality products for every application, but also individual solutions and a service package that is perfectly tailored to your needs.

Our aim in Key Account is to find the optimum solution for every requirement and challenge.

In this regard, our contact persons are happy to provide direct, reliable and personal advice:

You supply us with your requirements – we supply the right van racking system and an all-round carefree service package.

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